Jl99 Privacy Policy — How Your Data Stays Protected

01 What Types of Data We Collect

We collect various types of information when you create an account and use the jl99 platform. This privacy policy clearly states what data we collect and why. We are committed to being fully transparent about how data collection works.

02 How We Collect Information

Jl99 collects your information through a number of different methods. We explain each one in detail below so you can use the platform with full awareness.

• Direct Registration: The information you provide when creating an account — name, mobile number, email, date of birth.
• KYC Verification: A scanned copy of a national ID card or passport for identity verification.
• Financial Transactions: Payment method and transaction details at the time of deposits and withdrawals.
• Automatic Data Collection: Browsing behavior collected via cookies, web beacons, and analytics tools.
• Customer Support Contact: Records of conversations with you via live chat or email.
• Third-Party Verification Services: Via trusted service providers to ensure KYC and AML compliance.

03 How Your Data Is Used

Jl99 uses the information collected under this privacy policy solely for specific, legitimate purposes. We never use your data for anything else without your explicit consent.

• Account Management: For registration, verification, login, and account security.
• Payment Processing: To ensure deposits and withdrawals are processed securely.
• Customer Support: To resolve your issues and answer your questions.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Personalized Experience: To show you offers and promotions tailored to your preferences.
• Legal Obligations: To comply with government directives and report to regulatory authorities.
• Platform Development: To analyze user experience and improve service quality.

04 Data Sharing & Disclosure Policy

Under jl99's privacy policy, we do not sell, rent, or freely share your data with any third party. However, data may be shared in the following limited circumstances:

• Payment Processors: To process transactions with payment service providers such as Mobile Banking, Nagad, Rocket, and others.
• KYC Provider: With trusted third parties for identity verification purposes.
• Legal Authorities: When required by a court order or government directive under legal obligation.
• Technology Partners: For platform operation and maintenance, under strict confidentiality agreements.
• Fraud Prevention: To detect and prevent suspicious activity.

Before sharing data in any of the above cases, we verify that the receiving party also adheres to appropriate data protection standards. No third party may use your data for any other purpose.

05 Cookies & Tracking Technologies

The jl99 platform uses cookies and similar tracking technologies. As part of this privacy policy, we explain which cookies are used and how you can control them.

• Essential Cookies: To keep your login session active and secure — these cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To understand site traffic and user behavior.
• Marketing Cookies: To display relevant offers based on your preferences.

You can delete or disable cookies at any time from your browser settings. Note that disabling essential cookies may cause some features to stop working correctly.

06 How We Protect Your Data

Jl99 applies industry-leading security measures to protect your data. At the core of our privacy policy is a combination of technical and organizational safeguards:

• SSL/TLS Encryption: All communication between you and our servers is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Data Masking: Full payment details are never displayed — only the last few digits are shown.
• Firewall & DDoS Protection: To protect servers against external attacks.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Staff Training: Only authorized personnel may access specific data.

07 Data Retention Period

Under jl99's privacy policy, we do not retain your data longer than necessary. However, certain information is kept for a defined period to meet legal obligations and business requirements.

After the designated retention period, data is securely deleted or anonymized so that no individual can be identified.

08 Your Privacy Rights

Under jl99's privacy policy, you have several important rights regarding your own data. To exercise these rights, please contact our support team.

09 Protection of Minors' Data

Jl99 is strictly prohibited for anyone under 18. The protection of minors is a top priority under our privacy policy.

• Age is verified at registration and no one under 18 is permitted to create an account.
• Any account identified as belonging to a minor is suspended immediately and all associated data is deleted.
• We do not knowingly collect or store any data from minors.
• If a parent or guardian suspects their child is using jl99, please contact us immediately.

10 Changes to the Privacy Policy

Jl99 may update this privacy policy from time to time. For significant changes, we will notify you in advance by email or SMS.

• You can identify the most current version by checking the "Last Updated" date at the top of this page.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you have the option to close your account.